The Agora Room

Refunds and cancelling

Last updated 24 September 2026.

Try before you pay

Every new account gets a free trial — 12 questions and 2 panels of your own, with no card and no account to make. We would rather you spend the trial than buy something you don't want. The library and the prayer book stay free whether you subscribe or not.

If you paid for a year

If you're unhappy within 14 days, write to support@theagoraroom.com and we will refund the whole year. No form, no reason required. After 14 days a year under way isn't refunded, but you can cancel whenever you like and the room stays open until the year runs out.

If you pay by the month

Cancel whenever you like and the next payment simply doesn't happen. The month you've already paid for runs to its end and the room stays open for all of it — we don't refund a month in progress, and we don't cut it short either. You keep what you bought.

Cancelling

Cancel it yourself from This device's account in the app: the “Manage or cancel your subscription” link opens Polar's portal, where you can cancel, change the card, or get a receipt. Polar emails you a one-time code to let you in, at the address the payment came with. The link in your receipt goes to the same place, and if you'd rather not deal with any of it, write to us and we'll do it. Cancelling stops the next payment; nothing is taken again.

If something goes wrong

If the app was broken or unavailable for a stretch of time you were paying for, tell us and we'll refund it or extend you, whichever you prefer. That offer has no time limit.